I am currently testing a file on Moodle and SCORM Cloud.
Is it normal for SCORM Cloud to ignore my settings? Timing, buttons, even the settings on the playbar are not applied when viewing the module on SCORM Cloud.
Otoh, I am once again stuck on the results page in Moodle and cannot move forward to the next slide. Stuck with a loading circle.
SCORM Cloud at least allows me to finish the module.
What you're running into with SCORM cloud and Moodle is not expected behavior. SCORM cloud shouldn't ignore the settings you've built in the course, and Moodle shouldn't stop on the Results Slide if there is a trigger to jump to the next slide.
I'd like our Support Engineers to investigate further. Would you mind sharing the .story file with our Support Team in a case?
3 Replies
Hi Charlie!
What you're running into with SCORM cloud and Moodle is not expected behavior. SCORM cloud shouldn't ignore the settings you've built in the course, and Moodle shouldn't stop on the Results Slide if there is a trigger to jump to the next slide.
I'd like our Support Engineers to investigate further. Would you mind sharing the .story file with our Support Team in a case?
Thank you Lauren. I have submitted it as suggested.
Hi Charlie,
Did you get a confirmation email? I'm not seeing your support case, but we'd be happy to follow along.
If you're having trouble getting it submitted, just let us know and we can get a support case started for you.