Issue Linking Files in Storyline 2
I have a course built in Storyline 2 that has a few pages that link to documents that the learner needs to download and complete. The files that the course links to live in my companies SharePoint site. When building the page I hyperlinked the file by "Loading a File" not by entering a URL.
When the user gets to this page in the course they click the hyperlinked text and a box shows up. Do you want to Open, Save, or Save As. If they choose "Save" or "Save As", they have to allow their computer to download the file (pop-up box)out of protected mode. Once they do that, they can enable editing on the Word doc and edit the document.
The issue is if they choose "Open". If they do that they have to allow the file to be downloaded like the other options, but then when they try to enable editing it brings them to a page asking them to log into the Articulate Online session, but it's inside the Word doc. There is no way to login from here and they can't edit the document.
I could put some text into the page that explains they need to save the file not open it, but I feel like I shouldn't have to do that. Is there some way to control this and remove this room for error?