1 Reply
Lauren Connelly

Hello Maryam!

There are a few things that come to mind if this is happening. Are you saving everything locally? For instance, saving to your local drive, importing images from your local drive, and publishing to your local drive?

Also, have you downloaded any fonts? 

I'm happy to take a look at your file. You can share it here by using the "add attachment" button, or share it privately by using this link and our Support Engineers will take a look.