Hi there, I am looking for some JavaScript assistance.
Our LMS automatically opens the course in a new window, despite what boxes are checked in Storyline. I am looking for code that will detect if the parent window (launch window in the LMS) is closed and, if so, the course window closes as well.
I have tried to use the window.opener.closed function to assign the true/false response to a variable, I have tried to just run the window.opener.closed function with an if/else statement to pop up an alert and still nothing.
Does anyone have an idea or guidance to help get this to work?
We do not have access to the LMS source code. The LMS is SuccessFactors and the SAP engineering team keeps putting the ball back in our court to adjust the content to pop up any warning messages, check for network connections, etc.
We are experiencing hundreds of users whose courses will not mark complete and have identified that they are either on CITRIX or are experiencing network connection interruptions that sever the connection between course window and LMS launch window.
If they close the launch window, the course continues to play through and look as though they finished, but the data is never sent back to the LMS due to the close of that window. I am looking for a way to auto-close the course window if a user closes the launch page. Might not be possible, but thought I would ask the community of heroes.
Lena, have you tried uploading your course to Scorm Cloud to see how it behaves there? I was going to test some javascript code to see if it solved your problem, but I can't replicate the issue on Scorm Cloud because SC closes the course window as soon as the parent window is closed.
Just in case someone else stumbles onto this thread while looking for solutions...
We were having similar issues with the network connection being lost when using the SuccessFactors LMS and after much testing we identified that it was caused by the contentStructurePageKeepAliveInterval setting that can be found in System Admin > System configuration > LMS admin.
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We do not have access to the LMS source code. The LMS is SuccessFactors and the SAP engineering team keeps putting the ball back in our court to adjust the content to pop up any warning messages, check for network connections, etc.
We are experiencing hundreds of users whose courses will not mark complete and have identified that they are either on CITRIX or are experiencing network connection interruptions that sever the connection between course window and LMS launch window.
If they close the launch window, the course continues to play through and look as though they finished, but the data is never sent back to the LMS due to the close of that window. I am looking for a way to auto-close the course window if a user closes the launch page. Might not be possible, but thought I would ask the community of heroes.
Lena, have you tried uploading your course to Scorm Cloud to see how it behaves there? I was going to test some javascript code to see if it solved your problem, but I can't replicate the issue on Scorm Cloud because SC closes the course window as soon as the parent window is closed.
Hooray for SCORM cloud developers for thinking that one through. Can't say the same for SuccessFactors.
Maybe if you can demonstrate that the course works properly on Scorm Cloud, your LMS developers will look into it more on their end.
Just in case someone else stumbles onto this thread while looking for solutions...
We were having similar issues with the network connection being lost when using the SuccessFactors LMS and after much testing we identified that it was caused by the contentStructurePageKeepAliveInterval setting that can be found in System Admin > System configuration > LMS admin.
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