JAWS not reading bulleted lists in storyline

Mar 26, 2024

We are facing the issue with JAWS not reading bulleted lists in Storyline 360. When we use Storyline's built-in bullet format, JAWS ignores the bullet characters. We're using the latest version of Storyline and the 2021 version of JAWS. We added a hard-set bullet character, but they just read "all together" rather than individually, and JAWS doesn't say "list with two items," etc. 

Please check out the published version here:

Testing | Review 360 (articulate.com)

4 Replies
Sam Hill

Hi Suhas, I just tested with JAWS 2023 and had the same experience.

This is not my usual experience with Storyline bullet lists, they will read correctly (as per HTML).

Can you confirm that you are using the bullet format tool in Storyline to format the text?

Try removing the animation and test again, see if you get a different results.

Also, just and FYI if building a module for accessibility, ensure that you use headings as defined by Styles, otherwise headings you have defined such as "Introduction" are not identified as headings and are just read as a paragraph.

I've put together a basic test. See what results you get from JAWS2021 on this link: https://articulateusercontent.com/review/items/mc2vvcIqkAzZ_r1N/story.html

TIP: Use the "h" key when JAWS is active to jump to the first heading on the slide (one of the reasons using Heading is really important, is they provide shortcuts for assistive technology users).

Here's my experience using JAWS2023: https://360.articulate.com/review/content/4c668684-c7e6-410b-a689-3550c6e408e2/review

 

suhas more

Hi Sam,

Thank you for the speedy response. We used the bullet format tool to apply the bullet. We implemented the changes you suggested but were unable to achieve the desired result. Please find attached the storyline file for your reference.

Note: We created these courses in 2019 and are now working to improve their accessibility. We cannot recreate these courses in the new storyline version due to the enormous volume.

Please help to resolve the bullet list issue.