JAWS will not read Closed Captioning with Storyline 3
I have some courses that have closed captioning, and I am testing JAWs compatibility with a sighted client. I cannot figure out how to make JAWs read the closed captioning.
I used the "notes" as captions instead, and that didn't work because JAWs inserted question marks in all of the spaces. It wasn't ideal anyway, because the user had to tab several times to even access the "note" tab.
Has anyone had the same issue? I need JAWs to see the closed captioning for our users that do not have speakers on their computers. Is there maybe a shortcut key or something that must be used?