7 Replies
Ashley Terwilliger

Hi Debbie,

I'm at a bit of a loss too - some other things I would suggest trying/looking into to help narrow it down are:

  • Try sharing the published course at SCORM Cloud (an industry standard testing method for SCORM content) with those users to see if the same behavior persist
  • Create a simple course with a few different Jump to URL triggers to websites you know they have/can access, simple ones like Google, YouTube, etc. to see if there are any other security warnings or pop ups being blocked
  • Can you try linking to an absolute URL instead of the relative URL? Since it was an issue for web objects, it may help here too. 

Let us know how it goes testing those items.