Hi my name is Jose, this is my first time posting anything to the groups. We ave put together a kiosk piece for a client that ended up having 66 videos. It works fine on the kiosk touchscreen pc. The issue that I'm running into is that this same kiosk piece hangs up on the mobile device.
What would be the best way to export the project so its more manageable on mobile devices? So far I have reduced the files to the smallest size possible in the export settings. The final project is a little over 1 gigabyte.
Here is a link to the project if you can take a look and see:
Thanks for sharing the link. I also found that the content crashed with I tested it in Safari on iPhone iOS 10.3.2.
Could we have a look at your original .story file? It might be too large to attach directly to this form, so you may want to send us a link to the file saved in Dropbox or Google Drive. Thanks!
1 Reply
Hi Jose, and welcome to the community!
Thanks for sharing the link. I also found that the content crashed with I tested it in Safari on iPhone iOS 10.3.2.
Could we have a look at your original .story file? It might be too large to attach directly to this form, so you may want to send us a link to the file saved in Dropbox or Google Drive. Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.