We have a presentation that was created in Articulate Storyline 2. There are no problems with JAWS reading it except for one graphic that has does have alt text but the audio output says unlabeled graphic. We find no way for this to be resolved. I do not see this specific issue addressed in the discussions readers. Any clues on this?
Hi, Terry -- Thanks for reaching out and sorry to hear of your difficulties! Would it be possible for you to share your file so that we are able to take a closer look to see if we encounter the same behavior? If you'd prefer your content be reviewed/tested privately, here is the form you'd need to share and we'll be in touch! :)
Thanks for your quick response. Our programmer was able to resolve the issue by taking out enhancements to the graphic. For instance taking out reflection, etc. Crazy. . . .
Terry A. James
Distance Learning Branch, AMA-24 Detail
Training Services Support Division, FAA Academy
(405) 954-4030
Awesome news, Terry! Many thanks for sharing an update as that may help others who come across this thread in the future!
I also wanted to note in case you weren't aware... When you reply to a forum notification via email, the details in your signature are displayed here in the thread. If you'd like to remove that info, you are welcome to use the EDIT button beneath your post and hit update. :)
3 Replies
Hi, Terry -- Thanks for reaching out and sorry to hear of your difficulties! Would it be possible for you to share your file so that we are able to take a closer look to see if we encounter the same behavior? If you'd prefer your content be reviewed/tested privately, here is the form you'd need to share and we'll be in touch! :)
Christie,
Thanks for your quick response. Our programmer was able to resolve the issue by taking out enhancements to the graphic. For instance taking out reflection, etc. Crazy. . . .
Terry A. James
Distance Learning Branch, AMA-24 Detail
Training Services Support Division, FAA Academy
(405) 954-4030
Awesome news, Terry! Many thanks for sharing an update as that may help others who come across this thread in the future!
I also wanted to note in case you weren't aware... When you reply to a forum notification via email, the details in your signature are displayed here in the thread. If you'd like to remove that info, you are welcome to use the EDIT button beneath your post and hit update. :)
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