The latest Storyline (21/01/2021) is causing me headaches. I have two courses and two big problems.
1) One of the courses cannot be published any more. I get an error that says "Access to the path "C:\Users\..." is denied". Just a couple of days ago I published the course as is without problems. I wanted to make minor changes. I can't. Something is causing an error, but I don't know what.
2) The other course has an interactive game. I changed a single letter in a slide's text and published it again for use in an LMS. Now the game does not work.
This is very frustrating. I will try reinstalling the previous version of Storyline and hope that fixes this. I decided to post this, just in case other people are facing similar issues.
Hi Brenda, I cannot help you solve your issue but I feel i must say that you have saved me from the biggest headache in history. THANK YOU! oh so much!
I have been having horrible issues as well. I published a course to Review 360 and sent it out for 10 people to review. It rearranged videos, somehow inserted old videos. It is a hot mess!
I can't even get the old tempshare to load a zip file!!!!!!
4 Replies
Aha! Using the previous version seems to fix the problems with both courses. I hope Articulate staff can look into this.
Hi Brenda, I cannot help you solve your issue but I feel i must say that you have saved me from the biggest headache in history. THANK YOU! oh so much!
I too have had strange problems since the update (in my case since 19th Jan update) if you want see more here it is: https://community.articulate.com/discussions/articulate-storyline/360-glitch-since-last-update-assets-invisible
I had no idea we could revert to older versions of storyline, so thank you again! Phew!
Hopefully Articulate will fix these issues and maybe invest a little more into QA
HI Brenda,
Thanks for letting us know about this. I'm going to create a support case for you and have someone from our Support Team work with you directly.
I have been having horrible issues as well. I published a course to Review 360 and sent it out for 10 people to review. It rearranged videos, somehow inserted old videos. It is a hot mess!
I can't even get the old tempshare to load a zip file!!!!!!