Layer disappearing

Hi Carrie,

Within the layer properties, have you set it to "Prevent the user from clicking on the base layer" ? Based on what you shared, I created a sample file, so you can see it acting both ways. The button for slide two is set to jump to slide on click, and the button for slide three, on mouse hovered over. On layer 1, I've disable the base layer objects, so you won't be able to trigger Slide 3 accidentally. Layer 2 does not have that setting. 

If your set up is different and you'd like to share your .story file here we can take a look. If you'd prefer to share privately, you can also send it here. 

Whoops, here's the file.

Thanks, Ashley. I'm still not getting it to work. For some reason, in the example you sent, I never get the hover graphic, and the radio buttons only work once.

On my file screen, the learners are seeing three versions of a set of data. Right now I have the first set of data (MAX) on the base layer and the other two (TARGET and MIN) on layers. When they click the MIN and TARGET buttons, I display that layer. When they click MAX, I hide the other two layers.

They need to be able to check each of the radio buttons to go back and forth as often as they'd like. AND they need to be able to jump to a different lesson at any time. I've been trying various combinations this morning with no success.

I include all this detail in case someone else has gotten something like this to work. I'll send you the screen privately in hopes you can find a way!?

Hi Carrie,

Thanks for the additional information, and I saw where your case came in and has been assigned to Regil. I'll follow along as well. 

Thanks, Ashley. Regil sent a file last night, but it has the same issues that I've had, so, so far, no resolution.  It feels like I must be missing something. If I could just figure out why the layers disappear, i.e. the screen goes back to itd base layer!? And in case it's not clear from the file I sent, I have the lesson rollovers and buttons on the master slide so that they appear everywhere....would that make any difference?

Hi Carrie,

I took a look at the file Regil shared with you, and everything looks to be working with the radio buttons, those are pulling up the correct slide layers and I can click on all of them numerous time.

The slide is returning to the base layer when the mouse hovers over the tabs at the bottom, as you have those set up with triggers to show a new layer when hovered over (which in this one slide file, don't yet exist so it returns you to the base layer).

Everything in the file Regil shared, matches what you've asked for in the case and here in the forums. You can also reply to Regil by replying to the email you received from Support@articulate.com

Thanks, Ashley. I'll send this to Regil, too....

So what I'm hearing is that I can display only one layer at a time, right? That makes sense now that I think about it.

That would be ok, but when the base comes back, the button from the layer still appears to be chosen. In other words, if the learner has clicked the Target radio button and displayed the target numbers and then rolls over one of the buttons at the bottom, the base layer numbers (MAX) appear with the Target radio button chosen, which is misleading.

Is there way I can add a trigger to control the display of the buttons?

THANKS SO MUCH, ASHLEY AND REGIL! Articulate customer support is outstanding!

I just tried to reply to Regil's email as he suggested and it came back....am assuming you'll share my comments and thanks with him...

Hi Carrie,

When you're on a layer, you can show other items within that same slide set - but not completely different layers (say slide 1 has two layers, and slide 2 has two layers...you can't show slide 1 layer on slide 2).The Slide Layer Properties window, where you can choose your options:

Visibility:

• Hide other slide layers: This causes other slide layers (but not the base layer) to become invisible when the current layer appears.
• Hide objects on base layer: This causes everything on the slide's base layer to become invisible when the current layer appears. (If you want only some objects on the base layer to become invisible when a learner visits your layer, check out the technique described later in this tutorial for hiding only selected objects on the base layer.)
• Hide slide layer when timeline finishes: This causes the current layer to become hidden when the layer is finished playing.

The radio buttons will stay selected until you select a new one. You could set a trigger to change the state of the radio button when the mouse hovers over...but you'd have to set this for each radio button, and each hover spot. A lot of triggers. 

Your email to Regil came through, and I'm sure he'll appreciate your kind words as much as I do.  

Thanks, Ashley. I won't be in the office today, but I think I might try a different approach when I get back. What if I use buttons across the bottom instead of hotspots. I'm assuming (newbie that I am) that I should be able to change the state of the button when rolled over. That way, my layer should remain intact on the screen. Do you think that approach would work?

Hi Carrie,

Yes, buttons have a built in hover state (also down, visited, disabled, or selected - based on the type of button) so you could use the hover state to show the information on the button - are you thinking to show the title of the slide associated with the button? I think it would work well for you - and you could easily make them look like tabs using the buttons. 

Good! And Regil made a few suggestions, too, so I'm anxious to try all of these ideas!

Thanks!

Carrie,

If you'd like to send me your file, I could mock something up for you!

Mike

Mike, thanks so much for the offer, but I have to deliver the alpha by Monday morning and am assuming you don't work over the weekend!  I'm tied up tomorrow so will be doing this Sunday. But, again, thanks! All of you are such wonderful resources.

Thanks, everyone. Replacing hotspots/layers with buttons/hover states solved my problem. 

Thanks Carrie for the update and glad you were able to get it working.