Layer Not Appearing, Overlay Not Appearing... WHY?!

Apr 29, 2020

I'm working on a project that requires some work-arounds regarding overlays (basically just transition shapes over a video).

I have a starting one, five transition overlays and an exit one.

The starting overlay and five transition overlays appear and exit at the correct times, no problem (about 3 seconds each), and the video continues playing.

But then, the final "exit" overlay (which is really important, because the video behind it is blank black) WILL. NOT. APPEAR. It's driving me nuts. I've pulled it all the way to the top of the timeline, and in the practice file I have here, I tried putting it on another layer and setting a trigger for the layer to appeat at 391 seconds. NOTHING.

Does anyone know what's happening? Can someone please help!

Thank you.

3 Replies
Ned Whiteley

Hi Michelle,

I have run your file several times and each time the final layer (Replay option) appears:

I assume this is the layer that, for some reason, you are not seeing on your computer. If that is the case, I can suggest two possible solutions:

1.  Close Storyline, restart Storyline and then try your file again.

2.  Save your file under a new name, close the file, open the new file and then try that.

Hope this helps.

Michelle Caibio

Hi Ned,

If you watch the video all the way through, I just realized that you do get that screen! However, if you choose to skip forward at all (for example, if you skip from the intro. to "Feedback", using the button in the right-hand menu), the screen that you see does not appear. It shows the black screen... :(

This discussion is closed. You can start a new discussion or contact Articulate Support.