License

Good afternoon,

I purchased a license for the whole Articulate package.

Since I've bought a new computer I decided to uninstall the license from my old computer to have it in my new one.

I was, however, unable to install it. The message I get is that the license is already in use, therefore I can not install.

Meaning I have now a license I'm unable to make use of, because i haven't got it either installed in my old or new computer.

How can I proceed?

My contacts are:

romulolorenzetti@hotmail.com ; romulolorenzetti@gmail.com and +55(11) 994668945