Light box slide behavior in iPad
Oct 06, 2012
I am facing the following issues with light box when launched from an iPad.
Problems:
1. I have placed a custom button by the name (X) to load a content page in a light box. When i click the X button, the light box slide loads but disappears within seconds. It just loads for 2 or 3 seconds and it automatically closes without clicking the default close (red) button.
2. Also, while the light box slide is loading, in the background, the seekbar is playing.
Please note that the light box slide doesnt have seekbar in it.
I would like to know whether any other users are facing this kind of issue and is there any workaround/solution to overcome this issue.
2 Replies
Good Morning, Ragunathakrishnan.
Understanding your description of the problem, would you mind submitting a Support Case and including a copy of your .story file? I think we'll need to see your file in order to troubleshoot what might be going wrong. Thanks!
Sounds like his lightbox slide has one of those annoying "close this slide when timeline ends" triggers on it.
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