Lightbox with navigation

Feb 23, 2021

Hello,

we're facing a (new) problem with navigation in lightbox . When lightbox is opend with "Use Navigation controls" marked in the trigger the first slide opens well, but when moving to the next slide - by using next button - the view changes to normal. So the jump back to the initial slide from where we started the lightbox does not work any longer. I've tested three various browser. I've tested the feature in a new little blank project (see attachement) and the result is the same. Even in preview.

Additional information: In (first) lightboxed slide the page number (is shown on every slide in the project) of the initial slide remains in the lightboxed slide.

Any idea?

Best regards

Heinz

Lightbox.pptx

3 Replies

Ren Gomez
Staff

over 3 years ago02/25/21 at 9:43 pm (UTC)

Hi Heinz,

Thanks for sharing those images of what you're experiencing! In terms of using Lightbox Navigation, the best use of that feature would be to include all the slides that need to be light boxed within a scene. This article below shares more details on that!

All About Lightboxes
If you’d like a series of slides to be lightboxed (e.g., for a media gallery), you’ll find it’s easier to place those slides into their own scene. That way you can simply select the first slide in that scene from the Slide drop-down and check the Navigation Controls box to allow learners to move forward and backward within that scene of lightboxed slides.

Carol Dungan

2 months ago05/09/24 at 9:35 pm (UTC)

I am experiencing the same problem, I've recreated the slide and the scenes, the lightbox still closes after the first slide in a multi-slide sequence.

1 month ago05/13/24 at 4:22 pm (UTC)

Hi Carol!

Sorry to hear you've also run into this setback!

I see that you've opened a support case and connected with my colleague, Carlo. As Carlo shared, we have logged this issue as a bug in Storyline 360. This behavior causes lightbox navigation to break when a trigger to close the lightbox is added on the first lightbox slide.

In the meantime, as a workaround, we suggest:

Remove the trigger to close the lightbox slide on the Prev button for the first lightbox slide. It is ok to have this trigger on succeeding lightbox slides.

I've linked this discussion to the bug report and will share updates as soon as a fix is in place. Thank you for your patience. Sorry if this has been slowing you down!