In my last course the lightboxes (with navigation) pop up properly, but when moving to the next slide using next button the new slide is no longer lightboxed. It looks like a normal slide and the trigger "close lightbox" does not work as there is no lightbox to be closed. The problem occours in this course only.
I am not Articulate staff just a forum user so if you need it to be dealt with privately you should log a support ticket with Articulate and they can help you
I see that you were able to reach out to our support team and Vevette is currently taking a look.
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7 Replies
Hi Heinz
can you share the story file so we can see the setup and check it out for you.
Hello,
Thank you for your response. The file is too big for a simple Mail (53 MB).
Can you offer me an E-Mail-Address that I can use for a file sharing site.
Mit freundlichen Grüßen / Best regards
Heinz Lewandowski
Thermotechnology, Thermotechnik, Commercial Industrial Heat and Power Academy (TT-CH/MKT)
Bosch Industriekessel GmbH | Nürnberger Str. 73 | 91710 Gunzenhausen | GERMANY | www.bosch-industrial.com
Tel. +49 9831 56-208 | Mobile +49 173 7112941 | Fax +49 9831 56-92110 | Heinz.Lewandowski@de.bosch.com
Registered Office: Gunzenhausen, Registration Court: Amtsgericht Ansbach HRB 87 - USt-IdNo.: DE 131 937 341
Managing Directors: Andreas Justl, Wai-Cheong Tsang
Hi Heinz
if you click View instead of reply you will come into the forum and be able to click the add attachment button at the bottom of the post to upload.
Hello Wendy,
I can do so. But could please take away the file after downloading so that is not visible for everybody in the forum? It's company internal stuff.
Mit freundlichen Grüßen / Best regards
Heinz Lewandowski
Thermotechnology, Thermotechnik, Commercial Industrial Heat and Power Academy (TT-CH/MKT)
Bosch Industriekessel GmbH | Nürnberger Str. 73 | 91710 Gunzenhausen | GERMANY | www.bosch-industrial.com
Tel. +49 9831 56-208 | Mobile +49 173 7112941 | Fax +49 9831 56-92110 | Heinz.Lewandowski@de.bosch.com
Registered Office: Gunzenhausen, Registration Court: Amtsgericht Ansbach HRB 87 - USt-IdNo.: DE 131 937 341
Managing Directors: Andreas Justl, Wai-Cheong Tsang
Hi Heinz
I am not Articulate staff just a forum user so if you need it to be dealt with privately you should log a support ticket with Articulate and they can help you
Thank you for your hint!
I'll try.
Mit freundlichen Grüßen / Best regards
Heinz Lewandowski
Thermotechnology, Thermotechnik, Commercial Industrial Heat and Power Academy (TT-CH/MKT)
Bosch Industriekessel GmbH | Nürnberger Str. 73 | 91710 Gunzenhausen | GERMANY | www.bosch-industrial.com
Tel. +49 9831 56-208 | Mobile +49 173 7112941 | Fax +49 9831 56-92110 | Heinz.Lewandowski@de.bosch.com
Registered Office: Gunzenhausen, Registration Court: Amtsgericht Ansbach HRB 87 - USt-IdNo.: DE 131 937 341
Managing Directors: Andreas Justl, Wai-Cheong Tsang
Hello Heinz,
I see that you were able to reach out to our support team and Vevette is currently taking a look.
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
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