LMS always gets cmi.exit 'suspend', not 'normal'

Sep 12, 2022

The guys here started using storyline 360 for creating courseware but are completely new to the tool. They are trying to set SCORM 2004 completion, success and score using a quiz. The score and status is set by the SCO, but for some reason, no matter what we do, the cmi.exit is always invoked as 'suspend', which obviously does not close the attempt on the LMS side. What are we doing wrong? I am expecting the LMS to receive a cmi.exit with 'normal'. Thank you so much.

1 Reply
Jose Tansengco

Hi Picho, 

Good call on opening a case with our support team! I can see that my colleague Johnrey is already working on the case with you. Your case is in good hands, and we'll continue our communication there! 

In the mean time, feel free to check out this related community posts for alternative solutions to your inquiry: