I am writing to try and see if anyone knows why a Storyline course is not indicating completion in out LMS. The course in question is an orientation course and therefore has no assessment. I have published it to indicate complete/incomplete. I have set the number of slides to match the number of slides in the main scene. Is there a setting or field that I am overlooking? Any suggestions?
I have found that I have to set the number of slides viewed to at least one less than the total number for the recording to work correctly. This seems to be true in most elearning products like Captivate as well.
I am having this same issue since the most recent update. I have my publish settings to "Complete/Incomplete" and while the score is being passed through to the LMS, the status is not being updated to "Complete." I tried validating on SCORM cloud and had the same results, so it isn't an LMS communication issue.
I have tested a course in the SCORM Cloud with the complete/incomplete setting and it did mark complete. Do you have a file you could share for us to test?
I have already submitted a ticket for my issue, but are you using the latest update? I've uninstalled SL2 with the new version off my machine and reinstalled with a fresh zip download and still have issues with the Complete/Incomplete reporting correctly to SCORM Cloud.
I've published the exact same *.story files without any changes--just republishing--on a colleague's machine who didn't update to the latest version and have had no issues. Is there a way to "roll back" to an earlier version?
Just curious if you have found out anything regarding my version of SL2 to send a score but not a completion status. I would happily "roll back" to an earlier version if it meant publishing courses that worked instead of having my colleague publish them.
Thanks for all your help, seems I have multiple issues going on at the same time and you have been great to help.
I did send an email on Friday regarding the issue. I am not able to reproduce the issue with a new file on my end, or by changing any of the publish settings in your file. I have sent your file along to the QA team for review. For now, you could just use Update 1 for publishing your files.
would you be able to send a link from which I could download? I don't have the update 1 ZIP file any longer. And as an update, I uninstalled SL2 on Friday and re-downloaded and installed again this morning and still have the same issue with a completed score being send with an incomplete. I'm sending an updated zip and screenshot from SCORM cloud.
Hi Nicolle - This thread is a bit dated. Are you able to replicate the issue in SCORM Cloud or is the issue limited to your LMS? If you are able to replicate, we would most certainly want to take a look at the .story file.
12 Replies
Robin:
I have found that I have to set the number of slides viewed to at least one less than the total number for the recording to work correctly. This seems to be true in most elearning products like Captivate as well.
I am having this same issue since the most recent update. I have my publish settings to "Complete/Incomplete" and while the score is being passed through to the LMS, the status is not being updated to "Complete." I tried validating on SCORM cloud and had the same results, so it isn't an LMS communication issue.
Thanks for the insight. Nice to know I am not alone in the course creation/LMS universe!
Robin Liebert
LMS Coordinator
Kito Canada Inc.
(604) 638-5685
Hello Robin!
I have tested a course in the SCORM Cloud with the complete/incomplete setting and it did mark complete. Do you have a file you could share for us to test?
Hi Emily,
I have already submitted a ticket for my issue, but are you using the latest update? I've uninstalled SL2 with the new version off my machine and reinstalled with a fresh zip download and still have issues with the Complete/Incomplete reporting correctly to SCORM Cloud.
I've published the exact same *.story files without any changes--just republishing--on a colleague's machine who didn't update to the latest version and have had no issues. Is there a way to "roll back" to an earlier version?
Hello Jeffrey!
I am using the latest update of Storyline 2 and it is passing through as completed.
I do see your open support case, and will follow along with that to check for updates.
Just curious if you have found out anything regarding my version of SL2 to send a score but not a completion status. I would happily "roll back" to an earlier version if it meant publishing courses that worked instead of having my colleague publish them.
Thanks for all your help, seems I have multiple issues going on at the same time and you have been great to help.
Hello Jeffrey!
I did send an email on Friday regarding the issue. I am not able to reproduce the issue with a new file on my end, or by changing any of the publish settings in your file. I have sent your file along to the QA team for review. For now, you could just use Update 1 for publishing your files.
would you be able to send a link from which I could download? I don't have the update 1 ZIP file any longer. And as an update, I uninstalled SL2 on Friday and re-downloaded and installed again this morning and still have the same issue with a completed score being send with an incomplete. I'm sending an updated zip and screenshot from SCORM cloud.
Hello Jeffrey,
I will be sending you an email shortly.
Wondering is help was provided as my course isn't updating as complete and not sure why. I added a completion results slide and it still doesn't work.
Hi Nicolle - This thread is a bit dated. Are you able to replicate the issue in SCORM Cloud or is the issue limited to your LMS? If you are able to replicate, we would most certainly want to take a look at the .story file.
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