Not passing SCORM values to LMS?
May 08, 2019
In a very small handful of instances (~.5%) we're noticing that users are completing a Storyline course with a duration of 0:00 recorded in the LMS. Our LMS vendor told us that the content is not passing interaction details, apparently because the completion call is happening before interaction details are passed.
Our final slide triggers course completion when the timeline begins (and all prior slides must be viewed before reaching the final slide). Could this be the cause of the problem? Is there a better practice for triggering completion or passing interaction details?
In the past, we tracked completion via number of slides viewed, but we found that a larger number of people experienced issues receiving completion. The Completion trigger seemed like a more straightforward process.
3 Replies
Hi there, Matt. The way you built the completion trigger should be fine. Since this is a small percentage of learners, I'd like to see if we can find a common denominator:
We'll talk about some next ideas!
Hi Crystal, just wanted to get back to this - thanks for these suggestions. I started looking into any commonalities across the learners experiencing this issue, but the LMS vendor also let me know that not requiring registration can sometimes affect tracking accuracy (and we did not require registration for this course in the LMS).
This is probably beyond the scope of this discussion, but it got me wondering whether it's possible to capture the learner's OS/browser details and pass that data to the LMS. It looks like some people have had luck using UAParser.js to do the capturing part.
Hi Matt. That makes sense!
It sounds like you're looking around in the community for ideas on gathering that information back to the LMS – great move. While we can't help with modifying the output with that level of coding, there are some super-users out there who may be able to help! I'll defer to them.
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