I'm having sue of corrupted text flashing briefly after launch the course on Scorm Clound (see screenshot). I'm have update my Storylione 2 to Update 11 and still experiencing the issue on both IE 11 and Chrome . Please let me know what's cause and possible fix for this.
Hi Hung, thanks for your reply. I am not familiar with this type of error, so I'm not able to determine the reason why it's happening. You can use this link to send your file privately to our Support Engineers. They will keep your file completely confidential, so you can rest assured that your project will not be shared in any way.
If you do get permission to share it with our engineers, you can let me know the case number here and I'll be sure to follow along with it as well! :)
3 Replies
Hi Hung,
I'm sorry to hear you're having this issue testing in SCORM Cloud. Would you mind sharing your .story project file here so we can test it on our end?
Hello Alyssa,
The client would not want me to share the course. Is there any pother way you could help me troubleshoot the issue?
Thank you,
Hi Hung, thanks for your reply. I am not familiar with this type of error, so I'm not able to determine the reason why it's happening. You can use this link to send your file privately to our Support Engineers. They will keep your file completely confidential, so you can rest assured that your project will not be shared in any way.
If you do get permission to share it with our engineers, you can let me know the case number here and I'll be sure to follow along with it as well! :)
This discussion is closed. You can start a new discussion or contact Articulate Support.