LMS not tracking my quiz questions

Apr 23, 2020

I am using Storyline 360, and my course has questions throughout with a results slide at the end. When I publish it for HTML, it works like I want it to, but when I send it over to my LMS people they are saying it is still not grading it correctly when I publish it in SCORM1.2. 

I am fairly new to both Articulate and our LMS, so please bare with me if I am making a simple mistake or I just don't understand. Can someone help me here, or lead me in the right direction. Thanks.

Erin

6 Replies
Wendy Farmer

Hi Erin

I would recommend you publish to LMS and then upload the file to ScormCloud (a free Industry LMS) that will help you troubleshoot if there is an issue in the SL file itself or with your LMS.

Here are the details to upload to ScormCloud for testing.

If you need help doing any of the above...just upload your story file and I'll help you do it.

Sandra Cardenas

Hi Erin,

Did you get this figured it out? I'm having the same issue. I'm also new to Storyline and because of budget cuts, we cannot use our contractors to create content. I'm having to learn myself from scratch. I created a very simple presentation with 20 questions at the end. It displays well, buttons work well, etc, but it does not track completion in LMS on the passing score. I also don't know what to do or who to ask and I just saw you had the same issue.

Did someone help you out?

 

Ren Gomez

Hi Erin and Sandra,

Happy to help point you in the right direction! It sounds like both of you have fairly simple courses with a results page at the end. If that's the case, there are a few items you'll want to look at when you publish a course. I've recorded a video for you at the link below:

To summarize, you'll want to ensure you're tracking using a results slide, as well as selecting a Passed/Incomplete or Passed/Failed reporting option. This article covers all the details!

If you're still running into issues after reviewing these resources, feel free to connect with a support engineer, and they'll lend you an extra hand!

Erin Williamson

Sandra, I did figure it out. I had already done what the comment below says (ensure you're tracking using a results slide, as well as selecting a Passed/Incomplete or Passed/Failed reporting option). But then I uploaded my content to SCORM Cloud and realized it was working fine. It was an issue with our LMS that we use. 

Sandra Cardenas

Thank you so much for your response! I got it working now 😊

THANKS!

SANDRA CARDENAS, CPHR
Learning Programs Specialist
Canadian Forest Products Ltd.

T 250 962 3531 C 778 890 1999
sandra.cardenas@canfor.com www.canfor.com
5162 Northwood Pulpmill Road, Prince George, BC, V2L 4W2
[cccc] [cid:image002.jpg@01D61FB9.377CB9A0]

[ss

This discussion is closed. You can start a new discussion or contact Articulate Support.