Loading Audio and sluggish interface

Sep 06, 2012

I put sounds on all my slides at the start of my project. Now I'm going along scene by scene, slide by slide to add the content. When I come to a slide I haven't worked on the sound layer timeline will show a "Loading sound" message instead of the waveform.

That loading message seems to be there for a long time. I just checked two of them and it took about 1 minute 45 seconds to load each sound. (The sounds were 12 and 17 seconds.)

I'm wondering where the sounds are being loaded from? And if that is a normal amount of time for the process to take.

I'm asking also because I'm finding that interface is a little sluggish. There is a long (in user-interface terms) gap between selecting a menu and the action happening. I've restarted my machine to see if that helps.

My story file is about 31 MB, has 6 scenes, and 23 slides. Each slide has a sound object (running from a few seconds in length to about a minute.) There is a 6 minute video in there and a couple of imported swf files. A goodly number of imported png photos, but I'm only about 10 slides into the deck.

I'm wondering if putting the audio in has slowed it down?

4 Replies
Justin Grenier

Good Afternoon, R.

I would agree that this sounds much more sluggish than what I would expect for a project of this size.

First, I'd like to verify that you are working on a project that is stored on a local, internal hard drive.  Working on a network drive or a USB drive can cause all sorts of problems like this one.

If you've verified that you are working locally and the problem persists, we'd be happy to take a closer look at this. Please submit a case using the link below so our support team can assist you further, and please do include your .story file:



Ashley Terwilliger-Pollard

Hi Jeffrey,

If your audio is missing in the published version while testing it within the intended environment it's something we'd want to take a look at as Justin previously mentioned. You're welcome to use the link he previously shared, or share it with us here in the forums. I can also send you directions on how to send to me privately if you'd prefer. 

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