Lost connection notification

Aug 02, 2023

Hi guys,

Quick question, we disable the menu & controls in the payer tab in our course builds as we tend to make all our menus and functionality inside the course itself (to maximise the course full screen), my question is with the menu & controls disabled will the course has lost connection notification still fire if the connection is lost or is this message reliant on the menu & controls being enabled?


Thanks all 

1 Reply
Kelly Auner

Hi Devin, and thanks for reaching out!

The lost connectivity notification is controlled in your Player Properties, so you should be able to disable the menu and controls without it affecting this feature.

Courses created after the May 2023 update, will automatically have the lost connectivity option disabled. Projects published between the November 2022 and April 2023 update have this feature enabled by default. However, if you open that project in the May 2023 update or later, this feature will be disabled by default.

                  Player properties in Storyline 360.

Please let me know if you have any questions!