Mac OS issues with SCORM

May 25, 2023

Has anyone run into a potential issue with SCORM on a MacOS or Safari where the completions aren't tracking? When a User exits out of our course on a Mac using Safari, it is not registering them as complete. Any ideas on how to troubleshoot, or any tips or tricks would be appreciated!

1 Reply
Kelly Auner

Hi Tim,

Welcome to the E-Learning Heroes community and I'm sorry you're encountering this issue!

I'm curious if you've tried viewing the course in a different browser. If so, does the issue persist? Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!