Making Compliance training work for a client...

Good morning, folks!

I work for a law firm and a team of attorneys has proposed they'd like to offer a new product to clients. Here is the direct text from their email... "what we are looking for is creating a training program where we provide an overview of import and export compliance and then the employee is asked to answer questions at the end of the training to demonstrate what they have learned and to determine a minimum level of competence.  Our client would like every employee in the company to take the training and then be tested on it... "

I've used Storyline for a while, so I am certain that we could create the module internally. While, I've not created a 'testing' module, I'm sure you guys on here could direct me down the right path. Can someone give me an abbreviated description of how this works (being tested), so that I can share with my boss? :)

My concerns are:

  • would my Training team be able to create this as a third-party? We create stuff for internal employees and it's available via our LMS.
  • if we created it for someone else to use off-site, where would it be hosted? How would the hosting methods impact ongoing maintenance?
  • I'm concerned that this would likely require someone's full-time attention, and we don't have a dedicated eLearning position. Though maybe this is something we could investigate.
  • anything else you feel we should be aware of...

Thanks, in advance, for your help!

Aaron :)

4 Replies
Leslie McKerchie

Hi Aaron!

You're not utilizing assessments in your courses now?

The intuitive quizzing features in Articulate Storyline let you create powerful assessments, surveys, and interactions. See the tutorials listed here to learn about form-based questions, freeform interactions, importing questions, using question banks, and result slides.

Articulate Storyline is designed primarily as an e-learning development tool to be used in conjunction with Articulate Online or your own learning management system (LMS). 

Any LMS that is compliant with SCORM, AICC, or Tin Can API will also provide accurate tracking capabilities. Here are a couple open-source LMSs that may meet your tracking needs here and here.

Hopefully someone in the community can share best practices/advice that may be of assistance to you.

Aaron Barbee

Hi Leslie!

No, we have several different web-based options from our LMS and have not dived into including assessments in our Storyline projects. Right now, they are simply interactive lessons.

I'm not at all concerned with creating the quiz portion, it is solely the hosting of the content for a third party. Our staff/attorneys use the LMS, but this scenario would be one where we would have to use some sort of hosting site/service, as the lessons would be accessible outside our LMS.

I didn't know if that process would be similar to the SCORM stuff we do with our LMS and what typical costs might be. Thanks for your help! :)

 

Cary Glenn

Hi Aaron,

Typically the company who is requesting the training would have an LMS already. It would be best if they get there own LMS services. They know their business best and how much tech support they need and how many people will be taking the course. There are lots of LMSs out there. Most LMS offer lots of support, if needed. This is a good thing because there are lots of poorly designed confusing LMSs.

Building the assessment into the course shouldn't be difficult it you are already building course and test separately. One company I worked for did it this way as they were able to get better granularity in the reports. When you publish to LMS you need to have SCORM 1.2 (or Tin Can, but SCORM is still the most common) enabled and the LMS Reporting (Passed/Incomplete, Passed/Failed)  must match with the LMS settings.