Currently I am experiencing a bug with the markers, in new files, existing files, and pretty much everything I preview with a marker. I have attached an image to showcase the issue.
You can shoot it to our team privately by clicking here. That will start a support case, and our support engineers will reach out to you via email at Support@Articulate.com.
hi, only saw this post now, i actually have the same issue, Text box looks ok in design mode but is off in preview and player mode, are there any updates on that issue I can't uninstall and install again, corporate PCs with restricted policies etc.
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Thanks for the screenshot, Justin. That definitely doesn't look right!
I tested a marker in Storyline 3 here, and everything looks good.
You mentioned this happens in Storyline preview in multiple files. Try doing this repair on Storyline 3, and let me know if that makes a difference.
I did the repair and nothing changed. The marker text box is still always off center. Even when I add a brand new one it displays like that,.
Hi Justin,
Sorry the repair didn't help - can you share a copy of your .story file so that we can take a look at it?
I will share an example of the .story file, where can I share it so you can see it?
Hi there Justin,
You can shoot it to our team privately by clicking here. That will start a support case, and our support engineers will reach out to you via email at Support@Articulate.com.
Any update?
Hey Justin,
I looked for a support case on this, but I must be overlooking.
Can you share what case number you are looking for an update on? I'd be happy to take a look.
hi, only saw this post now, i actually have the same issue, Text box looks ok in design mode but is off in preview and player mode, are there any updates on that issue
I can't uninstall and install again, corporate PCs with restricted policies etc.
Hey Silvia,
I just responded to a similar post of yours here if you'd like to keep the conversation going in one place.
I took a look again and I'm not seeing a support case for Justin, so I do not have any additional information to share with you.
This discussion is closed. You can start a new discussion or contact Articulate Support.