12 Replies
Ashley Terwilliger

Hi Sherri,

Media library is still a part of Articulate 360, and Storyline! You should be able to see it from the View tab or you can access it using any of the options below:

  • Go to the View tab on the Storyline ribbon and click Media Library.
  • Right-click an asset on any slide in your project and choose Show in Media Library.
  • Go to the Insert tab on the ribbon, click the drop-down arrow below Picture, Video, or Audio, and then choose Media Library. (Using this method, the media library will automatically close after you insert an asset into the slide.)

Also, if you are looking to search and add new items, you'll find that on the Insert tab:

If you're still not seeing the option within the View tab, it would help if you can share a screenshot of the entire top toolbar so that we can see what you're seeing. Also, it's worth checking what update/version of Storyline you have open going to the "Help" Tab -> "About Articulate Storyline".

Let us know, and we'll be here for next steps!

Sherri West

Hi Ashley, I am not able to access the Media Library with any of those options above. But I was able to access it before. I need to swap out some images and was able to do it before with the media library. I have attached screen shots of my View tab and my Storyline 360 version.

Little Man Project

We have worked out the issue.  If you access the Media Library from the insert tab the other options aren't available.  This makes sense as you aren't inserting an image but if very different to how things normally work in SL as normally tools/wizards aren't different depending on where you access them.

J Hauglie

Using SL360 v3.40.22208.0

Media libary option under "Insert --> Pictures" has disappeared overnight. I used it several times yesterday but it's now absent. Restarted SL360 multiple times. Having to navigate to "View --> Media Library" is ok but flaky functionality is reserved for piecrust, biscuits, and relatives, not SL360....

<cue_polly_purebread>Where, oh where has the library gone...?</cue_polly_purebread>



Katie Riggio

Hi Joe,

Thank you for bringing this up, and I appreciate the screenshot! And poeticism. 🙂

As a good next step, can I have you install a fresh copy of the app to see if that helps bring back those options?

If they are still missing, please let our Support Engineers know. We'll dig further to restore those elements!

J Hauglie

Hi Kate - I will keep my finger on the "repair" option. Maybe this was a sunspot effect or something; the media library access has returned after a weekend of time off... mine, that is...

Although I don't see any phone booths or George Carlin lookalikes, maybe stranger things are afoot at the Circle K than we realize...

At any rate, yes, I will let you know if I need to repair / reinstall and what the outcome(s) may be...