Media Library doesn't recognize updated assets

Nov 15, 2019

The media library no longer seems to recognize when assets are updated. Instead, I end up replacing the graphic with the same name. This is a pain and inefficient. Is anyone else having this issue?

1 Reply
Katie Riggio

Hi, Heather. That does sound frustrating, and I'd love to help investigate!

To start, I'm having trouble recreating this behavior in a test Storyline 360 (Update 33). Here's a short recording of my test! A few questions so we can explore our next steps:

  • What program are you using to update the assets?
  • Could you create a Peek 360 screen recording of the behavior and share it here so I can see first-hand? Feel free to either attach the .mp4 to your reply or share its Review 360 URL link.

This discussion is closed. You can start a new discussion or contact Articulate Support.