Are you seeing these on every slide or just some slides? If the latter, you'll want to check the individual slide properties to ensure they're not set to custom as that would overwrite what you've set up within the Player default. If you're still having difficulty and are able to share your .story file here with us we're happy to take a look. If you'd prefer not to post in the forums, you can also send to me here.
3 Replies
Hi Goretti,
Are you seeing these on every slide or just some slides? If the latter, you'll want to check the individual slide properties to ensure they're not set to custom as that would overwrite what you've set up within the Player default. If you're still having difficulty and are able to share your .story file here with us we're happy to take a look. If you'd prefer not to post in the forums, you can also send to me here.
Ashley,
Thank you very much for your response! all sorted!
Happy to hear it Goretti!
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