I'm experiencing a weird behaviour from Storyline2 lately. If I have a dialogue box open, line spacing for example, when I click the drop down menu it appears somewhere else on m screen and in a completely different screen resolution. I've uninstalled storyline and reinstalled it. I've checked for updates. Any thoughts on what is going on?
I had a few things come up and I couldn't investigate your suggestions for the past week but I just verified my settings and while they appeared to be correct I changed them then changed them back and it worked. Thanks for the help. I'll reply back if the problem returns again.
3 Replies
Hi Jesse,
Thanks for reaching out and including that screenshot. Have you first confirmed that your system matches the system requirements here and that Windows is configured with 96 DPI? If so, I'd look at going through the repair steps and then reach out to our Support Engineers if it's still happening they'll be able to help you one on one.
I had a few things come up and I couldn't investigate your suggestions for the past week but I just verified my settings and while they appeared to be correct I changed them then changed them back and it worked. Thanks for the help. I'll reply back if the problem returns again.
Glad to hear you're up and running now! Thanks for popping back in with an update.
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