Menu Tab Text Doesn't Fit

Hello Articulate community,

 

I am having an issue where the Menu header text (of the menu tab) is not fitting correctly in the player. This occurs on multiple PC's published by multiple people, and in bother course preview mode and the HTML5 output files.

I've attached two files:

  1. Player Preview, which is the player being shown in the preview mode, where you can clearly see that "Menu" fits and is not distorted.
  2. Course Preview, in which you can see the Menu tab is now distorted once the course is previewed or launched.

Any suggestions?

Regards,

Justin

8 Replies
Justin Lovett

Update: On top of the menu and glossary text being cut off by the textbox, the player coloration of an HTML5 published module is now GREY instead of white. No idea. It looks fine in preview mode, but HTML5 output changes the play settings and adds a "Play" button to the course.

 

What is going on?

Alyssa Gomez

Hi Justin,

Thanks for confirming your player settings and that you're using Storyline 3. We'll let you know as soon as this issue is resolved. 

Now, on to the orange play button that appears on top of your content area. Does this appear in all browsers, or just one browser in particular? 

Also, do you have audio or video on the first slide of your course? 

Crystal Horn

Hi there, Justin.  Thanks for checking in.  No changes just yet.  We have this issue documented, and we'll let you know of any upcoming releases that addresses this behavior.  Currently, the workaround is to keep player text size to 120% or lower.

An earlier release solved Chrome and Safari blocking autoplay of content by including a play button on the beginning of courses that contained audio or video on the first slide.  That play button was showing erroneously in Firefox, and it should have been fixed in update 5 for Storyline 3.

A quick little project I created with audio on the first slide set to play on hover doesn't show a play button in Firefox.  Can you confirm what version of Storyline you’re using?  Go to Help > About Storyline.  

If you're still seeing the play button in update 5 output, I'd love also to have a look at your file.  You can attach it here or send it to me privately!