Missing Assets

There is definitely something strange going on with your file. On the layers you mentioned, turning off the visibility of some items actually makes them become visible, which isn't right.

I would submit a support case here: https://articulate.com/support/contact/case 

Hi Anthony!

That's definitely strange, and I saw the same thing David saw. Check out this Peek of my testing. 

• On Layer 10, hiding Picture 3 reveals the missing objects
• On Layer 11, hiding Picture 5 reveals the missing objects

Do you happen to know what Picture 3 and Picture 5 are, or can those be deleted?

Hi David and Alyssa,

Thanks for the review and the feedback. I've taken a look at the hiding / unhiding issues and yes you are both correct. I'll submit a case to Storyline now and will let you know what they come back with. The file was originally developed in SL2 so perhaps some coding has gone a bit weird with SL3. Thanks again for your help. Much appreciated. 

Thanks, Anthony! If you don't mind sharing your case number, I can follow along and share updates as they're available. 😁

Hi Anthony,

I don't see a case for you yet, but let us know once you do submit one. We can follow along as you continue working with our Support Team.

Hi Ashley,

That's weird. ON Friday I thought I has submitted a case. I'll go through and try it again now. Thanks for the follow up.

Thanks Anthony.

Looks like you were able to get your case submitted and Jose is helping you out :)