Missing Photos in Storyline 360

My team and I use Storyline 360 a lot and we use images from the content library.  Often when we run searches, we see a few photos, then a bunch with !'s over the image.  If we click "show more" we do get additional options, but we still have many with !'s.  How can we resolve this issue?  I am attaching an image to reference

1 Reply
Katie Riggio

Hi, Andrea!

Thanks for walking us through what you and your team are seeing. We're here to help!

Those exclamation marks typically mean that the firewall and ports listed in this resource need to be opened. I would start there and if you and your IT team need a hand, please give our Support team a shout. They'll work with you closely for a more in-depth look!