I have inserted a mouse pointer/cursor onto a slide. The pointer start time is set to 10 seconds, the Always show on slide is not selected but the mouse pointer shows up the entire time on the slide.
I don't want it to show up until it supposed to based on the timeline. What am I doing wrong?
Same here. I set a mouse cursor to appear and glide over to a point and then click. It works and looks great but even though the duration is only a few seconds, the mouse remains for the duration of the slide. Why?
I need the cursor to respect it's time on the timeline and gracefully disappear when no longer needed!
Are you able to provide some additional details about when this happens and what content you're using? If you'd like, you're welcome to submit your sample or original file with our support team for testing using the link below.
The behavior of the mouse cursor confused me at first as well. It does not behave on the timeline like other objects.
As best as I can figure it out the duration on the timeline is the duration of the mouse MOVEMENT. But, once you insert the mouse on the slide, it stays there. And if you also insert a mouse onto the next slide, it's starting place is where it ended up on the last slide.
If you think about it, this makes sense for the way we are used to seeing the cursor on our screens. As I type this, there is a little arrow over on the side near the last place I clicked. I don't notice it at all and actually see right past it. I would not expect my cursor arrow to disappear after I click something. On the next screen it starts where it ended up on the last screen.
So the arrow on my screen is always on my screen. The only time I care about it is when I am moving it. And the only time your SL timeline cares about the mouse cursor is when there is movement. That movement duration is what shows up on the timeline.
It took me a bit to get used to the way SL mouse cursor works. But now I like it because the finished product seems so natural.
@Meryem. Thank you, Meryem I have figured out that the duration of the mouse relates to the movement, but unfortunately such behavior does not fit my purpose. I do not have any slide transitions, I just want the mouse cursor to appear, click and disappear. I can trick the software with having 3 slides instead of one, but I was hoping for an easier solution.
I guess they didn't add this feature because I just ran into this issue. I want my mouse to appear only when it's needed on the slide, but it stays there the entire time. Anyone figure out a workaround besides cutting my slides into several slides?
There isn't a way to change the built in mouse cursor from a screen recording, but you could look at building these slides yourself and add in a mouse cursor.
Seriously? For the price Storyline 2 feels like it's; missing some basic features. The mouse object is always on the screen (it doesn't respect the timeline).
This thread is a bit older, so if you're still having issues with the file and the mouse cursor, we'd be happy to take a look at the file. You are welcome to share here by uploading using the "add attachment" button or send it along to our Support Engineers.
Hi, Beth. Unlike other Storyline objects, the beginning and ending of a cursor's movement is controlled by the timeline, not the appearance and disappearance of the cursor itself. This user guide article gives more detail about working with mouse cursors.
While we don't have immediate plans to change how mouse cursors work, we are tracking the customer impact of this feature request to help us with planning!
Hi Crystal, I understand and was commenting to show that it is impacting my organization negatively. Would love to see something where users could upvote features that are most important to them!
Is there a way to upvote this feature request? I would like to upvote it, as I'm always getting comments from my reviewers about hiding the mouse cursor when not yet needed.
I'm all for being able to hide the mouse cursor as well. I sometimes have to delete slides in my step by step recordings, which causes the mouse cursor to "suddenly change position" when continuing to the next slide - needless to say, that's not exactly visually appealing. My current workaround is duplicating slides and simply deleting the cursor on that duplicated slide.
Having the same issue with the mouse cursor...only have it on the timeline for 11/2 sec but it does not disappear and stays on screen...not a good look
I would like to jump on the bandwagon. I was so excited when I discovered the mouse feature (the timing, the clicking, the direction….), but my bubble soon deflated when I realized that it would not respect the timeline (disappear). As such, I am not using it. I hope there can be a resolution soon. I really do love your products.
This must be an all time record. 7 years and still no response from SL engineers about solving the annoying mouse cursor that does not respect the timeline.
Here's what I did to hide it. 1. Move the mouse cursor between two duplicate of the same image. One will be a thumbnail of a video in my example. I use it for setting up the mouse movement / click etc.
2. Then adjust the video to appear over the top at the time where the mouse click starts. When you play the slide, you will not see the mouse from the under layer. If you decide to add a fade out of the video. You can add a white box on a layer on top of the cursor to hide when the video fade out.
26 Replies
Jennifer,
Could you load your slide so we can take a look? This doesn't sound like normal behavior.
Mike
Same here, I read that the mouse will always be on screen for the duration of the slide and you cannot control the hide/unhide...really?
Same here.
I set a mouse cursor to appear and glide over to a point and then click. It works and looks great but even though the duration is only a few seconds, the mouse remains for the duration of the slide. Why?
I need the cursor to respect it's time on the timeline and gracefully disappear when no longer needed!
A solution would be appreciated, thanks!
Hi,
Can someone please confirm if this is an expected behavior or a bug?
I am happy to provide a sample of such slide (where cursor does not go away).
Thank you.
Welcome to E-Learning Heroes, Elena!
Are you able to provide some additional details about when this happens and what content you're using? If you'd like, you're welcome to submit your sample or original file with our support team for testing using the link below.
Articulate Support - Submit a Support Case
Thanks!
Elena,
The behavior of the mouse cursor confused me at first as well. It does not behave on the timeline like other objects.
As best as I can figure it out the duration on the timeline is the duration of the mouse MOVEMENT. But, once you insert the mouse on the slide, it stays there. And if you also insert a mouse onto the next slide, it's starting place is where it ended up on the last slide.
If you think about it, this makes sense for the way we are used to seeing the cursor on our screens. As I type this, there is a little arrow over on the side near the last place I clicked. I don't notice it at all and actually see right past it. I would not expect my cursor arrow to disappear after I click something. On the next screen it starts where it ended up on the last screen.
So the arrow on my screen is always on my screen. The only time I care about it is when I am moving it. And the only time your SL timeline cares about the mouse cursor is when there is movement. That movement duration is what shows up on the timeline.
It took me a bit to get used to the way SL mouse cursor works. But now I like it because the finished product seems so natural.
Thank you Christine. I have opened the case.
@Meryem. Thank you, Meryem
I have figured out that the duration of the mouse relates to the movement, but unfortunately such behavior does not fit my purpose. I do not have any slide transitions, I just want the mouse cursor to appear, click and disappear.
I can trick the software with having 3 slides instead of one, but I was hoping for an easier solution.
Update to those who are reading this:
I was told that this is a feature, so it is not possible to make the mouse to appear only for part of the slide.
I will submit a feature request
Thanks for the update, Elena
Thanks for sharing the request as well, we always love seeing those!
I hope you have a wonderful day,
Christine
I guess they didn't add this feature because I just ran into this issue. I want my mouse to appear only when it's needed on the slide, but it stays there the entire time. Anyone figure out a workaround besides cutting my slides into several slides?
Hi M,
There isn't a way to change the built in mouse cursor from a screen recording, but you could look at building these slides yourself and add in a mouse cursor.
Seriously? For the price Storyline 2 feels like it's; missing some basic features. The mouse object is always on the screen (it doesn't respect the timeline).
Hi Mark,
This thread is a bit older, so if you're still having issues with the file and the mouse cursor, we'd be happy to take a look at the file. You are welcome to share here by uploading using the "add attachment" button or send it along to our Support Engineers.
Hi, I'm in SL 360 and see there still is no solution for that? if at least I could move the mouse away after the animation, it would make sense....
This is still an issue - any timeline on a resolution? Any workarounds available?
Hi, Beth. Unlike other Storyline objects, the beginning and ending of a cursor's movement is controlled by the timeline, not the appearance and disappearance of the cursor itself. This user guide article gives more detail about working with mouse cursors.
While we don't have immediate plans to change how mouse cursors work, we are tracking the customer impact of this feature request to help us with planning!
Hi Crystal, I understand and was commenting to show that it is impacting my organization negatively. Would love to see something where users could upvote features that are most important to them!
Hi, Articulate,
Is there a way to upvote this feature request? I would like to upvote it, as I'm always getting comments from my reviewers about hiding the mouse cursor when not yet needed.
Thanks!
Hi Marichelle!
We always appreciate the feedback! I'll include your comments in our feature request discussion.
Thank you!
Hi everyone,
I'm all for being able to hide the mouse cursor as well. I sometimes have to delete slides in my step by step recordings, which causes the mouse cursor to "suddenly change position" when continuing to the next slide - needless to say, that's not exactly visually appealing.
My current workaround is duplicating slides and simply deleting the cursor on that duplicated slide.
Having the same issue with the mouse cursor...only have it on the timeline for 11/2 sec but it does not disappear and stays on screen...not a good look
I would like to jump on the bandwagon. I was so excited when I discovered the mouse feature (the timing, the clicking, the direction….), but my bubble soon deflated when I realized that it would not respect the timeline (disappear). As such, I am not using it. I hope there can be a resolution soon. I really do love your products.
Hiding the cursor after a certain point in the slide would be a very useful feature.
This must be an all time record. 7 years and still no response from SL engineers about solving the annoying mouse cursor that does not respect the timeline.
Will check back in 7 years time.
Here's what I did to hide it.
1. Move the mouse cursor between two duplicate of the same image. One will be a thumbnail of a video in my example.
I use it for setting up the mouse movement / click etc.
2. Then adjust the video to appear over the top at the time where the mouse click starts. When you play the slide, you will not see the mouse from the under layer. If you decide to add a fade out of the video. You can add a white box on a layer on top of the cursor to hide when the video fade out.