I am revising a module that was created in Storyline 2. I'm working in Storyline 3. I've reinserted the video because it wasn't working, but it's still not working. (The video is on a layer). If I hit play on the timeline, the video plays, but if I preview or publish the slide/module when it launches the layer with the video, I just get a black screen (with a VERY slowly moving progress bar).
Correction- if I click on the progress bar, the video starts playing, and I can click all the way back to the first seconds of the video and it plays. The video is set to play automatically.
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Correction- if I click on the progress bar, the video starts playing, and I can click all the way back to the first seconds of the video and it plays. The video is set to play automatically.
Clicking on the video also starts it, but again, it's supposed to be playing automatically and it's not.
I moved it to its own slide and it's working now.
Hi Alison! Glad to hear that this is working for you now. Sorry we didn't get to you in time to help, but I appreciate you keeping us up to date :)
Just let us know if you need anything further.
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