Hi Michael, is it possible to provide a bit more detail on the issue? I'm not clear on what it is. Recording a short video showing the issue can be useful if hard to describe,
Hi Michael, I watched the video thanks. I'm not sure what is happening for you. I think it needs to be reported as a possible bug. I would send the file and description to support.
It looks like you've shared your published output above. It would be great if we could take a look at your .story file and you could point us to the problematic slide(s).
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
6 Replies
Hi Michael, is it possible to provide a bit more detail on the issue? I'm not clear on what it is. Recording a short video showing the issue can be useful if hard to describe,
Hi Sam,
I appreciate your quick response. Here is the video file for your reference.
Hi Sam,
I am waiting for your feedback.
Hi Michael, I watched the video thanks. I'm not sure what is happening for you. I think it needs to be reported as a possible bug. I would send the file and description to support.
Thanks
Hi Michael,
It looks like you've shared your published output above. It would be great if we could take a look at your .story file and you could point us to the problematic slide(s).
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
This discussion is closed. You can start a new discussion or contact Articulate Support.