I downloaded the trial version of Storyline yesterday and started working with it today. However I have had multiple issues with it so far.
Backgrounds don't appear in slides even when the "Hide Background Graphics" is left unchecked. The background is just grey and trying to apply a theme, background style or image changes nothing. They sometimes show up when I preview, but not always.
Another issue is that previewing doesn't work correctly. Sometimes it will just never preview, other times it will preview but show nothing but a blank screen with a loading indicator, and other times it will preview but won't reflect any recent changes.
Finally, trying to insert characters results in an error message.
I'm not sure if this is due to having the trial version rather than the full version, if I've somehow downloaded the wrong version for my operating system (I'm using Windows XP still) or if there is something wrong with my computer that's causing these issues, but any help would be greatly appreciated.