My story is saved only on PDF format when published on my desktop?


I tried to publish my story to web to be able to send it via email to my colleagues and eventually post it on the intranet.  As they could not open it, I tried to open it using PDF and I got the attached message.

I tried to publish again as made a small change, the only format I am able to publish now is PDF. I can't view my project, nor zip or any other option.

I can only go to the saved document on my desktop and open it using internet explorer?

What can I do to resolve this issue? and does anyone have experience posting an online interactive course on GCPedia ( Gov of Canada intranet site)?

Please help.



8 Replies
Malika Aissaoui

Thanks Matthew for your prompt response. However, the story is actually saved only on PDF. When I publish, it does not allow me to  save otherwise other than PDF.

The first time I tried, I was able to view, zip, HTML etc on the actual storyline screen but not any more. It's only saved as a pdf? To view I have to go to where I saved it and open with, then choose internet explorer, otherwise I am not able to view on a PDF either.

Does it make sense?


Matthew Bibby

There is no option to publish a course as a PDF Malika. 

I think that you may have right clicked on some files, gone to Open With... and told Windows to always open that file type with Adobe Reader (which would explain why you are seeing the PDF icon next to the file names).

Go to the published output, click Open With..., go to Choose Another App, select Internet Explorer and click the Always use this app to open .html files option.

Hopefully that does the trick. 

Malika Aissaoui

Hello Ashley,
Thank you very much for your reply. Actually I was able to publish it and save it on my desktop but I want to share it on an Intranet page which only accept the following formats and I don't know how to do that. Any ideas?
My project is attached.

Permitted file types: pub, png, gif, jpg, jpeg, pdf, xls, docx, pptx, doc, ppt, svg, xml, mpg, swf, odp, odt, wmv, flv, vsd, mpp, ai, zip, txt, wpd, rtf, drf, xlsx, xlsm, oft, ppsx

Please help.
Thanks in advance


Matthew Bibby

Malika, Storyline doesn't really publish to any of those formats. I mean, you can publish to .doc, but it won't give you the experience you are looking for.

The only real option if you have to use your intranet page is to publish to .mp4 and then convert that to wmv or mpg. But once again, that probably won't give you the experience you are looking for.

Are you able to host the course elsewhere and just link to it from your intranet? For example, Amazon S3? Maybe speak to your IT department about this, they probably have a server you can upload your courses to.