Mystery of the Disappearing Bug
Jan 06, 2017
I created a storyline file and sent it to a company to translate it in different languages. After translating the material, they sent it back to me and I downloaded the ZIP File to my computer. I then went through the material and recorded all the errors. I noticed one error in the navigation, which would hinder one’s ability to complete the course. I also noticed some animation and layering issues in the course. The next day I met with my boss and reported the errors to her. However, when re-opening the file to show her the errors, they were gone and everything was working normal. What is going on? Does anyone know what could have caused this? I work at a large company and if the error only shows up 1 out of 100 times it still would cause problems.
Any help would be greatly appreciated.
1 Reply
Hi Andrew- that's unsettling! When you work with your files, are you opening and saving them on your local C: drive? Sometimes working from a network or shared drive can cause erratic behavior. So be sure to save locally. Also, if you are finding other odd behaviors, doing a repair of your Storyline software can set things right again.
You're welcome to connect and even share your mysterious file with our support engineers for a look; give us some detail on what you're working with and we can try to reproduce that behavior or spot any hangups!
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