Mystery 'text labels' appears in module of LMS, but not when previewing in Storyline 2

Aug 31, 2018

Hi there, 

Hoping someone has some insight into a problem. Our file previews perfectly fine inside of Storyline, but when we launch it inside of the LMS(TrainCaster), text labels appear after 4/5 interactions slides, regardless of correct or incorrect entry,and makes the end-user experience more confusing and clunky. I have submitted the Storyline file as well as screenshots of the issue inside of TrainCaster. 

Thanks! 

1 Reply
Crystal Horn

Hi Kaylie!  Thanks for sharing your screenshot and the published output.  The "Information" block you're getting doesn't look like it is an element of your Storyline 2 course.  I uploaded your output to SCORM Cloud, which is a great place to test your LMS content, and I couldn't replicate that box appearing.  Here's my link.

Does your LMS support team have any insight into whether that message is from the LMS?

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