I'm sorry to hear that you're experiencing this issue. Is it possible the font color of your notes is blending into the background color? You can check by selecting the notes text and seeing what you have selected on your text formatting ribbon.
If you're comfortable sharing your file, I'd like to take a look to investigate further! You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.
Thanks, Kelly however, the Issue is solved. thank you. both black font color and "Text" were not toggled on customized Player settings for that specific Slide
2 Replies
Hi Ryan,
Thanks for reaching out!
I'm sorry to hear that you're experiencing this issue. Is it possible the font color of your notes is blending into the background color? You can check by selecting the notes text and seeing what you have selected on your text formatting ribbon.
If you're comfortable sharing your file, I'd like to take a look to investigate further! You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.
Thanks, Kelly however, the Issue is solved. thank you. both black font color and "Text" were not toggled on customized Player settings for that specific Slide