need help

Mar 11, 2021

Good day, It has been some months that I used my projects on the articulate storyline. today I tried to open it but refused to play showing the flash player was blocked. Please I have a presentation in the next coming week, what should I do to enable the project to play. thankspresent my seminar

2 Replies
Ren Gomez

Hi Jonah,

I'm sorry you're running into this error! You may need to upgrade to a later version of Storyline 3 to remove any dependency on Flash.

Here's how to update your version.

If you still see this error after updating, check your file for Flash movies and replace them with non-flash elements such as .mp4s. The article below shares more:

And if you need some help, our support team can lend a hand. Click here to submit a case!