Our company introduced a new font for their branding style; Neue Frutiger World (https://www.monotype.com/fonts/neue-frutiger-world). We are applying this to our templates and PowerPoint storyboards. Unfortunately the line spacing in PowerPoint is much different than the line spacing in Storyline, so designing a course in PowerPoint becomes impossible now (or a nightmare to adjust everything manually after importing).
Why is this difference there? Is there anything we can do about this?
Your issue is similar to a bug we are tracking and working on where Line Spacing when using Exactly [xx]pt will change after Importing from PowerPoint to Storyline.
One workaround you could try would be to set an aspect ratio of 4:3 in PowerPoint. Please keep in mind that this will solve the spacing issue in Storyline, but will make the font size appear smaller.
Also, I have linked you to the bug so that you will receive updates should there be any news on this issue.
Please let me know if the workaround helps for now, and if there's anything else I can help you with!
Thanks for following up on this, and I'm sorry for the trouble! We are still looking for a fix for the reported bug. In the meantime, can you try using a line spacing of Single in your PowerPoint slide and see if it helps?
If the issue persists, could I have you connect with us in a case so we can provide targeted help and recommend possible workarounds? We'll reach out soon after we hear from you!
I created a new case for this and I shared my findings when I was searching for an alternative font. It seems that there are many fonts with the same line spacing issue going on.
6 Replies
Hi Paul!
I apologize for the issues you are experiencing with line spacing with Neue Frutiger World font.
I want to ask you a couple of follow-up questions to begin troubleshooting:
I look forward to your responses and helping you work through this issue!
Hi Andrea,
Thanks for your suggestion.
Do you have any other suggestions?
Paul
Hi again Paul!
Thank you for sharing those additional details.
Your issue is similar to a bug we are tracking and working on where Line Spacing when using Exactly [xx]pt will change after Importing from PowerPoint to Storyline.
One workaround you could try would be to set an aspect ratio of 4:3 in PowerPoint. Please keep in mind that this will solve the spacing issue in Storyline, but will make the font size appear smaller.
Also, I have linked you to the bug so that you will receive updates should there be any news on this issue.
Please let me know if the workaround helps for now, and if there's anything else I can help you with!
Hi there,
The issue is still there. Can this be fixed please?
No suggested workarounds work.
Paul
Hi Paul!
Thanks for following up on this, and I'm sorry for the trouble! We are still looking for a fix for the reported bug. In the meantime, can you try using a line spacing of Single in your PowerPoint slide and see if it helps?
If the issue persists, could I have you connect with us in a case so we can provide targeted help and recommend possible workarounds? We'll reach out soon after we hear from you!
Thanks.
I created a new case for this and I shared my findings when I was searching for an alternative font. It seems that there are many fonts with the same line spacing issue going on.