"Next" and "Back" buttons added to screen capture to change slides disappear

Hello ,

I added buttons for users to push to click through the screen capture slides of my training, however sometimes the buttons are completely hidden by the screen capture videos. I have checked all settings in the training and can not find anything that would cause them to disappear. I have uploaded other versions and have had no problems. 

What I have found is this is only the case when opening the training in Chrome, and it seems like the button is there (if you hover over the area where the button should be, the pointer changes and you can click next) but it is not visible. Has anyone experienced this and found a workaround or solution? It is very frustrating as I can't see a setting- all states of the button are normal, and buttons are all brought to the front of slide content.

3 Replies
Lauren Connelly

Hi Alexandra!

Thanks for sharing the screenshot! Does this occur in "Preview" too? 

It would be helpful to see what your trigger panel looks like. Are you able to share your file with us? You can do so by using the "add attachment" button in this discussion. Or you can use this link to share the file privately and our Support Engineers will take a look!