I added buttons for users to push to click through the screen capture slides of my training, however sometimes the buttons are completely hidden by the screen capture videos. I have checked all settings in the training and can not find anything that would cause them to disappear. I have uploaded other versions and have had no problems.
What I have found is this is only the case when opening the training in Chrome, and it seems like the button is there (if you hover over the area where the button should be, the pointer changes and you can click next) but it is not visible. Has anyone experienced this and found a workaround or solution? It is very frustrating as I can't see a setting- all states of the button are normal, and buttons are all brought to the front of slide content.
Thanks for sharing the screenshot! Does this occur in "Preview" too?
It would be helpful to see what your trigger panel looks like. Are you able to share your file with us? You can do so by using the "add attachment" button in this discussion. Or you can use this link to share the file privately and our Support Engineers will take a look!
It is not happening in preview, and only happening in Chrome. The same training works fine in Internet Explorer but the screen capture videos are very blurry to the point where it is hard to make out the text. I will send a file privately. Thank you!
3 Replies
Hi Alexandra!
Thanks for sharing the screenshot! Does this occur in "Preview" too?
It would be helpful to see what your trigger panel looks like. Are you able to share your file with us? You can do so by using the "add attachment" button in this discussion. Or you can use this link to share the file privately and our Support Engineers will take a look!
Hi Lauren,
It is not happening in preview, and only happening in Chrome. The same training works fine in Internet Explorer but the screen capture videos are very blurry to the point where it is hard to make out the text. I will send a file privately. Thank you!
Thanks for reaching out to the support team, Alexandra.
I can see that you are currently working with Robert :)
Welcome to E-Learning Heroes as well!
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