'NEXT' and 'PREV' buttons appears in ipad on returing from lightbox slide

Aug 23, 2016

I noticed a strange behavior of Storyline lightbox trigger. I developed a program in which I am not using ispring player buttons and using my own buttons for navigations.

Basically I am opening a slide using lightbox trigger in Quiz slide, there is no issue while opening but the moment I close lighbox slide by using its close button and returning back to quiz slide. Storyline default player 'NEXT' and 'PREV' buttons appears automatically, and this happen only in iPAd output.

Please note this issue appears when we open lighbox on QUIZ slides, there is no issue on regular slides.

Issue highlighted in red

I am also attaching my .story file. Can someone let me know its solution?

2 Replies
Crystal Horn

Hi there, Javier.  You mentioned iSpring, but I'm assuming you mean Articulate.  ;)

We've discovered this issue with the lightbox on a quiz slide causing the Next and Previous navigation buttons to appear-- this behavior is happening with the HTML5 output, so in your case, on the iPad with mobile Safari.  Probably not what you want to happen, and I'm sorry about that.

I'm going to add your experience to our report with the QA team.  I don't have a workaround to share, unless you want to customize feedback layers and re-use those in your quiz slides instead of the lightbox slide.  I'm not sure if that's viable for you.

When we get an update from them, we'll be sure to keep you in the loop by updating this discussion thread.  

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