8 Replies
Ali Goulet

Hmm, that's really strange, Vijay! Let's see if we can get to the bottom of this.

  • What type of machine or device are you viewing it on?  
  • What browser are you using?
  • Are you not hearing any of the audio at all? If it's only a few slides or slide layers not playing audio, let me know which ones. 

Keep me posted! 

vijay s

Hi Ali Goulet

System details : 32bit os

ram : 4GB

os : windows 7 ultimate SP1

Browser : Google chrome Version 58.0.3029.110

Slide Name : professions_lm   (not the only slide) Sometimes i found some images are not displaying in exercises but that is not with this storyfile.

Its not with particular slide, sometimes i cant able to hear the audio which i heard previously and vice versa and i am not the only one facing this issue our customer are also facing the same issue.