No audio in published Storyline project from web server

May 22, 2017


I uploaded the published web output to our server but some audios are not playing in web server. I tested in scrom cloud still the audio not playing in scrom cloud.

Please help me in resolving this issue.


Thanks in advance


8 Replies
vijay s

Hi Ali Goulet

System details : 32bit os

ram : 4GB

os : windows 7 ultimate SP1

Browser : Google chrome Version 58.0.3029.110

Slide Name : professions_lm   (not the only slide) Sometimes i found some images are not displaying in exercises but that is not with this storyfile.

Its not with particular slide, sometimes i cant able to hear the audio which i heard previously and vice versa and i am not the only one facing this issue our customer are also facing the same issue.

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