I was getting emails from ELH but these have stopped. Likewise from Support. Have raised a case, have emailed. Only response was a change password which made no difference.
Nothing now for 14 days or more. Very frustrating.
Sorry for the trouble receiving E-Learning Heroes emails. I understand how that can be frustrating. I see you've also reached out via a support case where my teammate Luiza shared the steps to ensure you are subscribed to the E-Learning Epiphanies emails. You have received the password reset email, so it looks like emails from the @articulate.com domain are coming through.
Let me know if you have trouble receiving Luiza's email response, and I'd be more than happy to help!
1 Reply
Hi George,
Sorry for the trouble receiving E-Learning Heroes emails. I understand how that can be frustrating. I see you've also reached out via a support case where my teammate Luiza shared the steps to ensure you are subscribed to the E-Learning Epiphanies emails. You have received the password reset email, so it looks like emails from the @articulate.com domain are coming through.
Let me know if you have trouble receiving Luiza's email response, and I'd be more than happy to help!