No Shuffle Option for Matching Drag & Drop

Jan 21, 2014

Hello All,

I am working with Storyline 4:1311.1422 and I added a Quiz slide using Insert (tab) -> New Slide -> Quizzing -> Graded (tab) -> Matching Drag and Drop.

I noticed that when I click on the Edit Matching Drag and Drop button I have no option to shuffle the answers!  I filled everything in and saved it and sure enough there is no option to shuffle the answers.  This means that the order I place the Drag Object and the Target is exactly how it shows up in the quiz, which defeats the purpose of using a drag and drop interaction.

I have followed the same steps from story view and from within a question bank, but I still find the Shuffle option greyed out.

Please let me know if you are experiencing the same thing.


22 Replies
Adrian Dean

Hi Pedro,

The shuffling of answers is something that isn't currently possible in Matching Drag and Drop questions. It would make a nice feature request though,

There is the option of using a Freeform Drag and Drop as mentioned here. That would allow you to shuffle answers.

Always Happy to Help,


Ren Gomez

Hi Katelynn,

Welcome to E-Learning Heroes! The form-based drag and drop question should shuffle by default, otherwise, it would be as easy as dragging across as you mentioned!

Here's a screenshot of what I'm seeing when I preview my slide:

You won't see this on the slide as you're authoring, but if you preview your question, it should shuffle. Do you know what update of Storyline you're on? You can view this by going to the Help tab, and clicking About Storyline.


I am having a similar issue with sequence drag and drop. Shuffle answers is greyed out, so the question displays in the correct sequence. 

Is there a way to shuffle sequence drag and drop questions? I don't see how this could be overlooked by developers, as not being able to shuffle the choices defeats the whole purpose of this type of question.

Use Storyline 360.

Leslie McKerchie

Hi S T,

Thanks for contacting us and sharing that you're running into a similar issue in Storyline 360.

As Ren mentioned above, the option is unavailable because this type of interaction will shuffle by default.

I've recorded a quick Peek 360 video to demonstrate what you will see when creating and previewing the content as well as my sample slide.

I've also published and uploaded it here.

Leslie McKerchie

Hi Terra,

You're absolutely right. My example was specific to the subsequent question asked by S T, which was specific to the sequence drag and drop question type.

I've added on to that sample and created a Peek 360 video for you as well.

Shuffle during preview is working for me on matching drag and drop questions.

  • Do you see the same issue during preview if you create a new matching drag and drop question?
  • We are currently on Build 3.50.24832.0 of Storyline 360. You can read all of the details here.
Lauren Connelly

Hello Shona!

Thanks for sharing this with us! We don't currently have this behavior logged as a software bug, so I'd like to gather more information from you. Are you finding the drag items aren't resetting after one attempt when the total number of attempts is set to two? With your permission, I'd like our Support Engineers to take a look at your project. Would you mind uploading the .story file to their team using a support case?

Irene Lubbe

Hi Maria, yes it is the matching question as per the image that you have attached. 
I was concerned because the options didn't shuffle in the preview, but after publishing it, it shuffled during the first try, but when I closed and reopened, it didn't shuffle -  OR it just coincidently shuffled in the absolute correct order :-( 
But thanks for all the feedback and support :-)

James Mitchell


I have this issue for some courses that were originally built for Storyline 2 and upgraded to SL360. i.e. all Matching Drag and Drop questions do not actually shuffle either in preview or publish. 

I was able to rectify the problem by duplicating the problem questions and then removing the old ones.