1 Reply
Khrystal San Diego

Hi Joe!

This article confirms that "Shuffle: In a Matching Drag and Drop question, the Shuffle answers option is not available."

The shuffle is disabled because this question type (Matching Drag and Drop question) shuffles by default. You can verify it upon Preview, you should see all the choices shuffled up.

In case the answer choices are not shuffled during Preview or after it has been published, I encourage you to submit a case thru this link to the Support Engineers so they can take a look at it. :)

Hope this helps! :)

Regards,

Khrystal