No sound when publishing video
Hello,
I have an issue with video publishing in storyline 360.
My project includes 3 videos, all 3 with sound. When publishing a video from this project, in the resulting video, only the first and the last one have sound.
No issue in preview, it's only on the published output.
I try to add the audio track as a separate object on the slide, and the result is the same.
The slide where this video is included has a layer, which is not the case of the other 2 videos.
can you help me to solve this problem ?
Best regards,
1 Reply
Hello Baptiste,
I see that you were able to reach out to our support team as well and Jonathan has already taken a look and replied back to you.
Be sure to check your junk/spam folder if you do not initially see the e-mail from him.